Q: Can I choose the glass type for my fixture?

A: At the present, all of our glass types can be shown on the website, the customers can choose the glass type according to different items.

Q: How to clean my ceiling lights properly?

A: Please confirm the power off before cleaning, and use the soft cloth to clean the metal accessories and get wet by mild liquid soap, then we can choose the soft dry cloth to scrub it. Polishing agent for metal would harm the fixture, that would damage the protective layer. We could use the delicated furniture polish for the wood part, meanwhile, use the soft cloth and mild liquid soap to clean the glass shade, at last dry the fixture.

Q: What styles are the lighting fixtures from Homerises?

A: Homerises has varied styles of fixtures, such as modern ceiling lights, vintage wall sconces, luxury chandeliers, beautiful table lamps and rustic pendant lights, different styles are suitable for different houses.

Q: What are made of lighting fixtures?

A: Generally, the lighting fixtures are made of wrought iron, glass, brass, resin, acrylic, ceramic and etc.

Q: Where can my lighting fixture used?

A: Different kinds of lighting fixtures can be used for various occasions, the chandelier can be used for some large occasions, such as bedroom, living room, dining room and etc. The table lamp is suitable for study, bedroom and living room. The wall sconce is suitable for entryway, hallway and outdoor. The ceiling light can be installed for living room, bedroom and dinning room. The pendant light is best for kitchen, dining room and fashion stores.

Q: Do your fixtures have any certification?

A: Our fixtures are equipped with 3C certification, which is a product conformity assessment system implemented by the Chinese government to protect customers' personal safety and national security, strengthen product quality management, and implement laws and regulations.

Q: I want to visit your store, where are you now?

A: We don’t have store now, all of our products are listed on our website, if you have any question, we would like to help you.

Q: How to order?

A: Please click the item you want to buy and add it to your shop cart, then choose the quantity you need, before paying for the order, pls make sure that all the information is correct. As to the details, pls check the following link. https://www.homerises.com/help/how-to-shopping-n-159.html

Q: How to check the status of my order?

A: After you place the order, we will send you the email to confirm the order, and once the item is packaed and shipped out, we will send you the tracking number to check your order.

Q: Do you guys provide installation service?

A: Sorry, we don’t provide installation service. If you like, we suggest that you can ask the help from the electrician or plumber.